Privacy Policy

Introduction

Precision Carpentry (“we”, “our”, or “us”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website:

http://precisioncarpentry.co.uk

or when you contact us through our website contact form, by email, or by telephone.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Precision Carpentry Services
Address: Elphinstone Road, Plymouth, PL2 3QQ
Email: grant@precisioncarpentry.co.uk
Telephone: 07469 893646

If you have any questions about this Privacy Policy or how we use your personal data, please contact us using the details above.

Information We Collect

We may collect and process the following information:

Information You Provide to Us

When you contact us or complete our contact form, we may collect:

• Your name
• Email address
• Phone number
• Address or project location (if provided)
• Details about your enquiry or project

Information Collected Automatically

When you visit our website we may automatically collect certain information including:

• IP address
• Browser type and version
• Device type
• Pages visited and time spent on the site
• Referring website

This information helps us improve our website and services.

How We Use Your Information

We use the information we collect to:

• Respond to enquiries submitted through our contact form
• Provide quotations for carpentry services
• Communicate with you about your project
• Provide and manage our services
• Improve our website and customer experience
• Meet legal or regulatory obligations

We only process your personal data where we have a lawful basis to do so, including:

• Your consent
• Performance of a contract
• Legitimate business interests
• Compliance with legal obligations

Contact Form

If you contact us using the website contact form, the information you submit will be used solely to respond to your enquiry and provide the services you request.

We will not use your information for marketing purposes unless you have given explicit consent.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted third parties where necessary to operate our business, including:

• Website hosting providers
• IT service providers
• Professional advisers such as accountants or insurers
• Subcontractors or suppliers involved in completing your project
• Government authorities where required by law

All third parties are required to keep your information secure and confidential.

Data Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, misuse, loss, or disclosure.

However, no internet transmission can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected.

In some cases we may retain data longer where required by law, such as for tax or accounting records.

Your Data Protection Rights

Under UK data protection law, you have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Request restriction of processing
• Object to processing of your personal data
• Request transfer of your data to another organisation

To exercise these rights, please contact us using the details above.

Cookies

Our website may use cookies to improve functionality and analyse website traffic.

You can control or disable cookies through your browser settings.

Links to Other Websites

Our website may contain links to other websites. We are not responsible for the privacy practices of those external websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised update date.

Complaints

If you have concerns about how your data is handled, please contact us first so we can resolve the issue.

You also have the right to lodge a complaint with the UK data protection authority:

Information Commissioner’s Office (ICO)
https://ico.org.uk
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF